Change your plan, size or game
Updated 31 October 2026 · 2 minute read · Every server · By Exclsv Support
Change size, game, add-ons or how often you pay from one page. HQ shows the exact amount before you confirm.
Change plan
- In HQ, open Billing and choose Change plan on the server. On the server itself it is under More, then Plan and billing.
- Pick a new Size, Switch game, Add-ons or Pay every.
- The button shows the exact charge or refund. Confirm.
What it costs
- Bigger: you pay now for the days left in this period, and the server is resized once it is paid.
- Smaller: happens now, and the difference for the days left is paid back to your card, or kept as credit if you prefer.
- Another game: a dearer game is an upgrade, a cheaper one a downgrade. Switching game doesn’t start a new 14-day period.
Add-ons
- More disk: 25 GB for £1.99 or 50 GB for £3.99 a month.
- Extra burst: 2 more CPU threads when the machine is quiet, £2.99 a month.
- 5 more backups for £1.49 a month, or the Backup bundle for £2.99 a month: 30-day off-site history plus 5 more backups of your own.
If it doesn’t work
Would a bigger plan fix my lag?
Check Performance first. It says what slowed the server: CPU, memory, or the machine being busy on our side. HQ never suggests a bigger plan when yours had room to spare.
Still stuck? Ask on the Discord or email us.